Privacy Policy for Synccos Inc.

Effective Date: 1/1/2026

1. Introduction

Welcome to Synccos Inc. (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services and visit our website.

2. Information We Collect

We may collect and process the following information:

– Personal Information: Name, address, email address, phone number, and other contact details.
– Payment Information: Credit card numbers, billing address, and other payment details.
– Usage Information: Information about how you use our website and services, including your IP address, browser type, and browsing history.

– Communication Data: Records of your communications with us, including emails and phone calls.
– Device Information: Information about the device you use to access our services, including the hardware model, operating system, and unique device identifiers.
– Location Information: Information about your location, which may be derived from your IP address or mobile device settings.

– Platform and Financial Data: Business data, communication records, payment information, bank account and routing details, account balances, transaction history, ownership and beneficial ownership information, financial verification data, operational workflows, marketplace activity, and other authorized business and financial information you, your organization, or your authorized representatives provide to us or that is collected through your use of our products and services (including UCaaS, SaaS applications, ConnectMe, CheckWriter, Sovio Club, marketplace tools, financial dashboards, and related Synccos offerings).

3. How We Use Your Information

We use the information we collect for the following purposes:

– To provide and manage our services.
– To process payments and transactions.
– To communicate with you, including responding to your inquiries and providing customer support.
– To improve our website, services, and user experience.
– To send you marketing and promotional materials, where you have consented to receive such information.
– To comply with legal obligations and protect our legal rights.
– To personalize your experience on our website and provide content and features that match your interests.
– To conduct analytics and research to improve our products and services.

– To prevent, detect, and investigate fraud, security breaches, and other potentially prohibited or illegal activities.

– To facilitate ACH transfers, payouts, and related money movement; verify bank accounts and account ownership; reconcile transactions; prevent and detect fraud; monitor balances; support bookkeeping, financial dashboards, reporting, and other operational finance tools; and otherwise enable the financial features of our products and services.

– To provide and improve our communications services, SaaS products, payment systems, marketplace tools, legal and professional service applications, and future business automation services, including new fintech, operational, and workflow offerings that Synccos may introduce from time to time.

4. Sharing Your Information

We may share your information with:

– Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, IT support, and marketing agencies. These providers are required to maintain the confidentiality of your information and are not permitted to use it for any purpose other than providing services to us.

– Legal and Regulatory Authorities: When required to do so by law or to protect our legal rights, we may disclose your information to law enforcement agencies, regulators, or other authorities. – Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity.

– Financial Infrastructure and Platform Providers: We work with regulated financial technology providers, banking partners, payment processors, and platform infrastructure vendors — including Stripe Financial Connections — to enable account verification, ACH transfers, payouts, balance and transaction access, ownership verification, fraud prevention, reconciliation, and related financial and platform functionality across our products (including UCaaS, SaaS applications, ConnectMe, CheckWriter, Sovio Club, marketplace tools, financial dashboards, and future fintech and business automation services). These providers receive only the information needed to perform their services and are contractually obligated to handle it in accordance with applicable law and recognized security and privacy standards.

How we share your information

– Mobile Phone Numbers: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

– OPT In Consent: By submitting your phone number, you are authorizing to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.

– Text Message Communications: If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information

– User Financial and Platform Consent: By connecting a bank account, initiating an ACH transaction, verifying ownership, or otherwise using the financial, communications, marketplace, or platform features of our products and services, you authorize Synccos and its financial infrastructure and platform providers (including Stripe Financial Connections and other regulated banking, payment, and technology partners) to access, collect, transmit, store, and use the related account, transaction, ownership, business, and operational information as reasonably necessary to provide, secure, support, and improve those features and any future fintech, communications, SaaS, marketplace, or business automation services Synccos may offer. You may withdraw applicable consents or disconnect linked accounts at any time, subject to legal, regulatory, contractual, and operational record-keeping requirements.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include:

– Encryption of sensitive data during transmission and storage. – Access controls to limit who can access your information.
– Regular security assessments and audits.
– Employee training on data protection and privacy.

– Jurisdiction of Processing and Storage: Financial and platform-related data is processed and stored within approved jurisdictions, including the United States, and is handled in line with applicable security, privacy, and regulatory standards governing financial services, communications, and business technology providers.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small text files that are placed on your device to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser to not accept cookies, and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

7. Your Rights

You have the following rights regarding your personal information:

– Access: You can request a copy of the personal information we hold about you.
– Correction: You can request that we correct any inaccurate or incomplete information.
– Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
– Objection: You can object to the processing of your personal information for direct marketing purposes.
– Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
– Portability: You can request that we transfer your personal information to another organization, where technically feasible.

To exercise any of these rights, please contact us using the information provided below. 8. Children’s Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

We may transfer your personal information to countries outside of your residence for processing and storage. These countries may not have the same data protection laws as your country of residence. However, we will take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Synccos Inc.
69 Brookside Ave
Chester, NY 10918
Phone: 845-285-2092
Email: support@synccos.com

Thank you for choosing Synccos Inc. We value your trust and are committed to protecting your privacy.